360FrontDesk
Privacy Policy
Last updated 30 August 2026
This explains what 360FrontDesk collects, why, and the control you have over it. In plain terms: your data is yours, we use it only to run the service, and you can delete it at any time.
What we collect
- Your account: the email address you sign in with.
- Your FrontDesk content: the name, knowledge, documents, images, colours and settings you add.
- Conversations and leads: messages your visitors send to your FrontDesk, and the bookings, quotes and leads it captures for you.
- Basic usage: how many interactions your FrontDesk handles and the source a visitor came from (for example a QR code or a shared link), so you can see what is working.
How we use it
Only to provide and improve the service: to run your FrontDesk, show you your leads, generate replies, and handle billing. We do not sell your data or your visitors' data, and we do not use it for advertising.
Where it is stored and who processes it
Data is stored with our infrastructure providers (including Supabase for the database and Vercel for hosting), and replies are generated through an AI provider. Payments are handled by Stripe; we never see your full card details. These providers process data only to deliver the service.
Your rights and control
- You can view and edit your FrontDesk content any time from your dashboard.
- You can deactivate or permanently delete any FrontDesk, which removes its stored messages and leads.
- You can ask us to delete your entire account and everything in it by contacting us.
Retention
We keep your data while your account is active. When you delete a FrontDesk or your account, the associated data is removed.
Contact
For any privacy request, email hello@360frontdesk.com or message us on WhatsApp. 360FrontDesk, Dubai, UAE.